Cancellation and Returns
We hope that you will be happy with your purchase from Pig Iron Productions Ltd. However, if you are not, you have the right to cancel the contract between us by sending to us a written notice of cancellation (See contact page on our web site).
Alternatively, please email us at: firstname.lastname@example.org. Email is our preferred form of communication, and we will be able to process your cancellation considerably more quickly this way.
Your right to cancel the contract exists from the time that you purchase your goods until the expiry of seven working days beginning with the day after the day that you receive the goods.
We will, within 30 days of you giving your notice of cancellation, reimburse without charge any sum that you have paid for the goods.
Goods that are the subject of a cancellation order must be returned at your cost. We recommend that you use a registered delivery service to ensure that the package reaches safely. We cannot accept responsibility for parcels that are lost while being returned to us.
You must take reasonable care of the goods whilst they are in your possession, and they should be returned in the same condition in which they were received.